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Not receiving sign-in instructions after competing registration

We have heard complaints related to not receiving sign-in instructions after completing your registration. we have narrowed this down to one of two small bugs and are quickly correcting the issue. our support team should be reaching out to each of you soon to ensure you have proper account access. thank you for your patience."

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  • One important follow up to Tom's post. It's important to use the same email in the registration form and in the Stripe Credit Card form. A known issue is being evaluated where accounts aren't created correctly when those emails are different. 

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  • 1 yr agoLast active
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